About us
Our Experience
Broker principal Bruce Nelson has over forty years experience in the industry. He is a QPIB, (Qualified Practising Insurance Broker), and a Fellow of the Insurance Brokers Association of New Zealand. Roughton Nelson staff are encouraged to obtain industry qualifications, and regularly attend external industry seminars and courses. In addition, a number of staff hold non-industry tertiary qualifications.Your Protection
Roughton Nelson, (as a pre-requisite for membership of the broker association), hold and maintain Professional Indemnity Insurance for a limit of Indemnity of $5,000,000. All clients' funds are held in an audited trust account which is available for inspection by the broker association at any time.Our Expertise
Whilst being 'general' brokers, able to handle all classes of Insurance, Roughton Nelson has considerable expertise in certain areas, including:- Fleet Vehicle Insurance
- Classic Vehicle Scheme for cars, kit cars, bikes, competition & hot rods
- Professional Indemnity and Directors & Officers
- Niche market schemes
- Overseas Placements
Your Gain
Our commitment is to work solely for you, our client. We are not agents of any insurance company. Our independence allows us to research and obtain the best possible market and terms suitable for you and your business. We are also able to offer risk management services which can be used not only to present your risk to underwriters in the best possible light, but to assist you directly in the minimisation of risk exposures which may not be directly insurance related.To aid cashflow, we offer premium payment plans.
Our dedicated claims team work within a structured format to ensure that all claims, be they domestic or commercial, receive timely and appropriate attention by Underwriters. Our creed is that, "the proof of the policy is in the claims payment", and our attention to detail is such that we strive to arrange speedy and realistic settlement. Our email and 0800 enablement, allows 24-hour contact.
